Aloft Tempe

The first thing that stood out was the customer service. I checked in Friday June 20th. The person at the front desk provided some of the best customer service I have ever experienced. Super friendly, knowledgeable and helpful. Location was clean, modern and has great amenities. The room was also different from other locations. My wife and kids loved it. The pool was really great and temperature control. It was really nice having things nearby. Starbucks and in and out were a walk away and the freeway is nearby.

The staff were professional and courteous. We were able to check in early. The only problem I had was when the associate failed to explain the incidental fee vs payment not received by Booking.com. But Jason from Booking.com took care of the situation.

I thought the hotel was clean and the staff was very friendly! I am an early riser so when I would head downstairs to the lobby, they recognized me and my need for coffee immediately (which is nice when traveling alone)

I liked that the staff was friendly and helpful. There were a few restaurants within walking distance. There were more across the bridge if you have a car. The room was clean and the bed was soft. The air conditioner was already going when we checked in. Overall, pretty happy. 😊

Was within walking distance of the stadium. I’m a hard sleeper but they supplied ear plugs as aircraft flies over all night. Beds were super comfy.